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Simply explained, online counselling is any form of counselling that is conducted over the internet.

This is also your opportunity to get to know your counsellor and ensure that you are happy with their style of working.At the designated time slot the counsellor and client will both log on to a predetermined chat room (which will be secure and confidential), so that they can exchange instant messages for the agreed length of the session.As with all forms of counselling, certain details will need to be confirmed before the online counselling begins. Whilst face to face counselling is currently the most popular and conventional medium of treatment, there are a huge number of factors that may mean receiving counselling by way of another communication channel could be a more appropriate option for you.Online, email and telephone counselling offer individuals the same level of support and confidentiality as that of meeting face to face with a qualified counsellor or psychotherapist, but in addition can also offer suitable solutions to some of the difficulties associated with receiving treatment in a traditional therapeutic setting: Whilst the idea of telephone and online counselling have been around for some years, recent progressions in Internet and mobile phone technology have now resulted in a growing movement towards that of online and telephone counselling services.Putting pen to paper, or in this case, hand to keyboard - is an ideal way for individuals who do not feel comfortable speaking about their problems to express themselves.

Because emails can be written at any time over a continued period and the client is in control of determining the timing on their side of the contract - they have the freedom to document what is on their mind as it occurs, rather than waiting several days for a face to face counselling session.

However, before the therapy itself commences you will need to clarify the following details, usually during a few initial email exchanges: If you are unsure as to whether email counselling is a suitable option for you, the best thing to do is to get in touch with a counsellor to discuss your concerns.

Initiating contact does not mean you are obligated to proceed.

Similarly to that of email counselling, online chat counselling is often more accessible and convenient than that of face to face counselling, and it also gives the client the option of remaining anonymous.

If you have decided that online chat counselling is an avenue you would like to explore, get in touch with your chosen counsellor to arrange a mutually convenient time for you to "meet" online.

The software itself is free and is easy to download.